Privacy Policy

Last Updated: May 4, 2025
(Previous versions: N/A)

This Privacy Statement explains how Gozi, Inc. ("Gozi," "we," or "us") collects, uses, and discloses your personal information in connection with the services we provide ("Services"). It applies to information collected when you use our website, mobile applications, or other related platforms connecting caregivers and care seekers for in-home care.

Note: Some Gozi affiliates may maintain separate privacy notices. This Privacy Statement does not apply to third-party websites or services unless specifically stated.

Table of Contents

• How Do We Collect Your      Information?
• How Do We Use Your Information?
• How Do We Disclose Your      Information?
• Information Security
• Information Retention
• Your Choices | Privacy Management      Center
• Changes to this Privacy Statement
• Contact Us

How Do We Collect Your Information?

Information You Provide to Us

We collect personal details you give directly, including:

• Account Information: Name, email, phone number, date      of birth, and account credentials.
• Caregiver & Patient Details: Medical needs, caregiving      preferences, service availability, and background.
• Payment Information: Billing details and payment      methods, processed securely via third-party services.

Information We Collect Automatically

• Device & Usage Info: IP address, browser, device ID,      interactions (e.g., time spent on pages).
• Location Data: Used for caregiver matching and      service optimization.
• Cookies & Tracking: Used for performance and      personalization (see our Cookie Policy).

Information from Third Parties

• Social Logins: If you use third-party platforms      (e.g., Facebook, Google), we may collect associated profile data, based on      your privacy settings on those platforms.

How Do We Use Your Information?

We use your data to:

• Provide & Improve Services: Manage accounts, enable      caregiver connections, and support functionality.
• Communicate: Respond to inquiries, send      updates, or deliver marketing content.
• Process Payments: Handle transactions, refunds,      and caregiver payouts.
• Offer Promotions: Run personalized promotions or      rewards programs.
• Security & Compliance: Detect fraud, protect users, and      comply with applicable laws.

How Do We Disclose Your Information?

Your personal data may be shared with:

• Caregivers & Care Seekers: To facilitate service matching      and communication.
• Service Providers: Partners like customer service      platforms or payment processors.
• Legal Authorities: When required by law or legal      process, or to protect Gozi’s rights.
• In Business Transfers: Information may be part of a      merger, acquisition, or sale of assets.

Information Security

We follow industry standards to protect your data. That said, no system is entirely foolproof. You’re encouraged to use strong, unique passwords and protect your login credentials.

Information Retention

We retain your data as long as needed to fulfill our services, resolve disputes, meet legal obligations, or support product improvement.

Your Choices | Privacy Management Center

You can manage your information and preferences by:

• Accessing & Updating Info: Edit personal info through your      Gozi account.
• Deleting Your Data: Submit a deletion request      (subject to legal limits).
• Marketing Preferences: Opt out via account settings or      unsubscribe links.
• Location Settings: Manage in-app or device      permissions.

Changes to this Privacy Statement

We may revise this Privacy Statement as laws evolve or services change. Updates will be posted on this page and indicated by the "Last Updated" date.

Contact Us

If you have questions or wish to exercise your privacy rights, contact us at:

Gozi, Inc. – Privacy Team
📍 6650 Rivers Ave Ste 105 PMB 25206
North Charleston, SC 29406-4829, USA
📧 info@gozicare.com